Who We Are

Direct Customs has been set up expressly to ensure UK businesses have a smooth transition from CHIEF to CDS to avoid and lessen any disruption to their operations. The people behind Direct Customs are the same IT and Customs professionals also behind the development and testing of CDS, who have already facilitated the migration from CHIEF to CDS of hundreds of businesses, including, Importers/Exporters, Customs Agents and Intermediaries, Community Systems Providers (CSP), Software Developers (SWD) and Trader Support Services (TSS). Therefore, you can be assured to be in safe hands.

Our experts will convert all your CHIEF declarations to CDS compliant versions and assure them in the CDS sandbox environment, Trader Dress Rehearsal (TDR), to avoid any issues with your live declaration that can lead to costly delays. Having helped traders resolve over one thousand queries and CDS rejected errors, you can leverage our expertise of the CDS system to enhance your customs operations.